He was so busy with his computer business that it took him almost two weeks before he even got a chance to pick it up and take a look at it. I am a patient woman, btw.
In his words it had lots of gobbledy gook and crap files on it that he cleaned up for me- translation- malware. Then he was poking around and he found a file that he was having trouble deleting- translation- virus. I have always had virus protection and recently changed from McAfee to Kaspersky, neither detected any of this. Nada! This really troubles me a lot!
Anyhow, this virus was attached to my unzipping program (freeware) and apparently it was a nasty little sucker, sucking up my CPU's and overloading my computer.(that's why it was shutting down unexpectedly) He uninstalled the program and guess what? The darn file was hiding somewhere else in my computer so he had to go hunting for it and get rid of it another way.
I am so glad I brought my computer to this man who was a complete professional and an expert in this type of stuff. Frankly I didn't have a clue all this was going on within my computer's operating system. I'm actually pretty darn careful about what I download and like I said I've alway had up to date virus protection and I thought I was safe.
Water under the bridge....
I'm officially back and officially $140. poorer.
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